Privacy Policy

1) Who we are and how to contact us

Legal entity: BestCircle AI
Email: info@bestcircle.ai

If we process personal information on behalf of a customer as part of a project (for example, within the customer's systems or datasets), we typically act as a data processor/service provider and the customer acts as the controller. In those cases, the customer's privacy terms and our contract govern that processing.

2) Information we collect

A. Information you provide to us

We may collect information you submit through the Website or otherwise provide to us, such as:

• Name, business email address, phone number
• Company name, job title
• The content of your inquiry or messages
• Any information you choose to share during discussions, meetings, or project scoping

B. Information collected automatically

When you visit the Website, we may collect limited technical information necessary to operate and secure the Website, such as:

• IP address
• Browser type, device type, operating system
• Basic usage data (e.g., pages accessed, date/time of access, referring page)

C. Customer data (project data)

When delivering services (digital transformation, automation, AI, analytics, or related work), we may process data provided by or on behalf of a customer ("Customer Data"). Customer Data may include personal information depending on the project.

We process Customer Data only:

• to deliver the services as instructed by the customer,
• under contractual confidentiality and security obligations,
• and in accordance with applicable law.

3) How we use personal information

We use personal information to:

• Respond to inquiries and communicate with you
• Provide the Website and its core functions
• Deliver professional services, support, and project execution
• Schedule meetings and manage our business relationship
• Maintain Website security, prevent fraud, and protect rights and systems
• Comply with legal obligations and enforce our agreements

We do not sell personal information.

4) Cookies and similar technologies

We use essential cookies and similar technologies that are necessary for the Website to function properly (for example, to support security and basic performance).

We do not use third-party analytics tools (such as Google Analytics) at this time. If we introduce non-essential cookies or third-party analytics in the future, we will update this Privacy Policy and, where required, provide appropriate notice and choices.

You can control cookies through your browser settings. Note that disabling cookies may affect some Website functionality.

5) How we share personal information

We may share personal information in the following circumstances:

A. Service providers

We may share information with trusted vendors that help us operate the Website and our business (e.g., hosting providers, email services, security services). They are permitted to process personal information only to provide services to us and must protect it.

B. Legal and safety

We may disclose information if required to comply with applicable law, lawful requests, or to protect the rights, safety, and security of BestCircle, our customers, users, or others.

C. Business transactions

If we are involved in a merger, acquisition, financing, reorganization, or sale of some or all assets, information may be transferred as part of that transaction, subject to appropriate protections.

D. With your direction

We may share information when you instruct us to do so.

6) International transfers

Personal information may be processed in countries other than where you are located (for example, where our service providers or customers operate).

Where applicable law requires safeguards for cross-border transfers, we will implement appropriate measures (such as contractual protections and other safeguards) consistent with applicable requirements.

7) Data retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including:

• to respond to inquiries and maintain business records,
• to deliver services and meet contractual obligations,
• to comply with legal, accounting, or reporting requirements.

Retention periods may vary depending on the nature of the information and the project.

8) Security

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No system is completely secure. You use the Website at your own risk.

9) Your rights and choices

Depending on applicable law and your jurisdiction, you may have rights regarding your personal information, such as:

• requesting access to personal information we hold about you,
• requesting correction or update,
• requesting deletion where applicable,
• objecting to or restricting certain processing,
• withdrawing consent where processing is based on consent.

To exercise your rights, contact us at info@bestcircle.ai. We may need to verify your identity before fulfilling certain requests.

You may also have the right to lodge a complaint with the competent data protection authority in your jurisdiction (including, in the Kingdom of Saudi Arabia, the relevant competent authority where applicable).

10) Children's privacy

The Website is not directed to children, and we do not knowingly collect personal information from children.

11) Third-party links

The Website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date indicates when it was last revised. If changes are material, we will post the updated policy on this page and take additional steps where required by law.